Privacy Policy

Privacy Policy

Last Updated: 01/07/2025

Welcome to I Do Website Design (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, services, and communications. It also outlines your rights under relevant data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Voluntarily

We collect data when you:

• Fill out our contact form – e.g. your name, email address, and any message content

• Book a service or discovery call – e.g. your name, email address, phone number, booking details

• Make a purchase in our online shop – e.g. your name, email, billing address, and payment details

• Join our email list – e.g. your name and email when you opt in for a freebie, newsletter, or digital product updates

b. Information Collected Automatically

When you use our website, we may collect:

• IP address, browser type, device, and operating system

• Pages visited, referring links, time spent, and interaction data

• Actions such as form submissions or products viewed

This information is collected through cookies and tracking tools, including those from Google Analytics, Jetpack, and Klaviyo.

2. How We Use Your Information

We use your personal data to:

• Provide our services and deliver purchased products

• Respond to enquiries and provide customer support

• Send transactional and marketing emails (if you’ve opted in)

• Track website performance and improve user experience

• Remind you about abandoned carts or unfinished actions (via Klaviyo)

• Comply with legal obligations or protect our business

3. Legal Bases for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent – for marketing emails, tracking cookies, or newsletter signups

• Contractual necessity – to process bookings or purchases

• Legitimate interest – to improve services and protect our website

• Legal obligation – when required to comply with law

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Enable basic site functionality

• Analyse site traffic and performance (Google Analytics, Jetpack)

• Track email interactions and shopping activity (Klaviyo)

Klaviyo cookies may track actions like viewing a product, opening an email, or leaving items in your cart. You can adjust your cookie preferences in your browser settings at any time.

5. Email Marketing

If you join our email list, we may send:

• Newsletters and business updates

• Early access to offers or digital products

• Abandoned cart reminders

• Welcome and follow-up emails tailored to your activity

We use Klaviyo for email automation and list management. If you’ve interacted with our website or emails, Klaviyo may personalise your messages based on your behaviour. You can unsubscribe from marketing emails at any time via the link in any email.

6. Payments and E-Commerce

When you purchase from our shop, we securely process payments via Stripe. We do not store your full payment information. Stripe handles all payment data in accordance with their privacy policy:
https://stripe.com/ie/privacy

7. Third-Party Services We Use

We use the following providers who may process your data:

• Google Analytics – website usage tracking

• Jetpack – WordPress features and analytics

• Klaviyo – email marketing, signup forms, and behavioural tracking

• Stripe – secure payment processing

• Calendly – booking calls or VIP days

Each service has its own privacy policy which governs how they handle your data.

8. Data Sharing

We do not sell or rent your personal data. We may share data only when:

• You’ve given clear consent

• It’s necessary to deliver our services (e.g. with email or payment providers)

• We’re legally required to do so

• It’s needed to protect our rights or investigate misuse

9. Data Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. However, no system is 100% secure.

10. Your Rights (GDPR)

If you’re based in the EU or UK, you have the right to:

• Access your personal data

• Correct or update your information

• Request data deletion (“the right to be forgotten”)

• Object to or restrict data processing

• Withdraw consent at any time

To exercise any of these rights, please contact us at nikita@idowebsitedesign.com.

11. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page, with the updated date clearly shown at the top.

12. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at:
nikita@idowebsitedesign.com